There are a few things to note about messages within a BuildBook project. Let's explore...

Message Types

  • Text only messages - this is a message that is created without adding any photos or documents. Examples of this type of message might include a simple status update ("We received the building permit today!", a question ("What is the planned start date for demo?", or a link to view something ("I created a Pinterest board with some kitchen cabinets I like. Can you take a look and let's discuss options?".
  • Photo messages - this is a message that includes 1 or more photos. Photos are a great way to accelerate communication and understanding between various project stakeholders. This might include inspirational photos when you are trying to make decisions on selections and finishes. This may include work in progress type photos so everyone stay up to date on how the project is progressing.
  • Document messages - this is a message that includes a document attachment. This can be helpful to track all your project documents in one place, including contracts, blueprints, estimates, invoices, change orders, and any other documents that should be available for the whole project team. 

Message tags
Any message created in BuildBook can be tagged to make it easier to follow, find, and group with other related messages. There are 2 types of tags within BuildBook:

  • Categories - these are common construction categories applicable to the type of project (e.g. - countertops, appliances, plumbing, etc.)
  • Rooms - these are locations within the project (e.g. - Kitchen, Basement, Master Bedroom, etc)

Tags are optional when creating a message, but are a very helpful way to keep the conversation organized for everyone on the project team. Messages can contain 1 or more categories and 1 or more rooms.

Replying to messages
Anyone can reply to a message, and the replies show in chronological order below the original message. In other words, the most recent reply will be the at bottom of the message. This allows anyone viewing the entire message thread to understand how the conversation has evolved from start to finish.

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